TuneUp for Mac Issue

By admin | Published: September 8, 2009

Due to a recently discovered bug in TuneUp 1.5.9 for Mac, you may be required to re-enter your login and activation information every time you open TuneUp. This is a known bug that is being addressed with the next version of TuneUp.

To avoid having to log in manually on every launch of TuneUp, please follow these instructions:

Quit out of iTunes and TuneUp

Open up the “Finder”

Navigate to: Home Folder > Library > Preferences > TuneUpMediaPreferences

Delete the following two files: “TuneUpAppSettings.xml” and “TuneUpAppPreferences.xml”

Reopen iTunes and TuneUp

You’ll be asked to login and reactivate one final time, but future TuneUp relaunches should automatically log you in and keep you activated. Please let us know if you have any further problems Thanks!

This entry was posted in News & Announcements and tagged bug, fix, issue, itunes, Mac, Snow Leopard, support, work around. Bookmark the permalink. Post a comment or leave a trackback: Trackback URL.

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