Tag Archives: fix

Resolved: iTunes 10.2 Cover Art Issue (Mac Only)

We have released a fix for the iTunes 10.2 Cover Art issue with TuneUp for Mac version 1.8.4.  This version is currently available for download.  For existing users, update your TuneUp client to this latest version by restarting TuneUp and following the steps through the update process.  If you run into any issues with the [...]

Posted in We're Working On It! | Also tagged , , , , , | 13 Comments

Let’s Fix It: Cannot Connect Error

Quite a few of you have reported connectivity issues during the past week.  Symptoms of this issue include: getting a “Can’t Connect” message at launch and getting a black window with a white circle at launch. We’ve developed a few workarounds for this issue, which you can try rather than writing into support. The quickest [...]

Posted in We're Working On It! | Also tagged , , , , , , , , , | 1 Comment

TuneUp Tip #5: Whoops! How to Undo

While we are always touting our accuracy and have full faith in the competent audio fingerprinting technology we use, we know all too well, that TuneUp isn’t perfect. And sometimes, when cleaning up your music collection, you just click “Save” and put your trust in us to properly fix that bad tag. And in the [...]

Posted in Tips & How Tos | Also tagged , , , , , | 3 Comments

TuneUp for Mac Issue

Due to a recently discovered bug in TuneUp 1.5.9 for Mac, you may be required to re-enter your login and activation information every time you open TuneUp. This is a known bug that is being addressed with the next version of TuneUp. To avoid having to log in manually on every launch of TuneUp, please [...]

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