It has been brought to our attention that some PC users are experiencing TuneUp’s “grey screen” issues due to running Anti-Virus software, mainly Trend Micro.
The way to prevent this from happening is to add the following URL: http://client.mediatuneup.com/* to your safe list and TuneUp should work just fine! Check out this site for info on [...]
Quite a few of you have reported connectivity issues during the past week. Symptoms of this issue include: getting a “Can’t Connect” message at launch and getting a black window with a white circle at launch. We’ve developed a few workarounds for this issue, which you can try rather than writing into support.
The quickest and [...]
Due to a recently discovered bug in TuneUp 1.5.9 for Mac, you may be required to re-enter your login and activation information every time you open TuneUp. This is a known bug that is being addressed with the next version of TuneUp.
To avoid having to log in manually on every launch of TuneUp, please [...]
