Tag Archives: Mac

Let’s Fix It: Cannot Connect Error

Quite a few of you have reported connectivity issues during the past week.  Symptoms of this issue include: getting a “Can’t Connect” message at launch and getting a black window with a white circle at launch. We’ve developed a few workarounds for this issue, which you can try rather than writing into support.
The quickest and [...]

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TuneUp for Mac Issue

Due to a recently discovered bug in TuneUp 1.5.9 for Mac, you may be required to re-enter your login and activation information every time you open TuneUp. This is a known bug that is being addressed with the next version of TuneUp.
To avoid having to log in manually on every launch of TuneUp, please [...]

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