Tag Archives: support

Important Notice To TuneUp Twitter Users

By admin | Published: September 1, 2010

Due to some authentication issues, some of you might be experiencing some issues getting TuneUp’s Twitter feature to work. Rest assured that we’re working on the issue and we should be back up and running in the near future. Thanks for your patience and continued support!

Posted in Product Updates, We're Working On It! | Also tagged , , , , | Leave a comment

Support Page Malfunction

By Tiffany | Published: March 22, 2010

VERY IMPORTANT MESSAGE: Due to an internal error, support inquiries submitted from Thursday, March 18th (1:00 PM PDT) through Monday, March 22nd (2:30 PM PDT) may not have been processed. We have since fixed the issue and would ask you to resubmit your inquiry and we will get back to you as soon as possible. [...]

Posted in News & Announcements, Off-Topic & Miscellany | Also tagged , , , , , , , | 1 Comment

TuneUp, Snow Leopard, iTunes 9 – Oh My!

By Tiffany | Published: September 10, 2009

UPDATE (10/22/09): 1.5.91 Release to Fix iTunes 9 Woes It’s official. The latest release of TuneUp solves all of the issues that some users let us know about with the latest iTunes 9. So be sure to update by right-clicking within TuneUp (on a Mac) or checking your systray (on a PC) and click “Check [...]

Posted in New Products & Features, News & Announcements, We're Working On It! | Also tagged , , , , , , , , , | 6 Comments

TuneUp for Mac Issue

By admin | Published: September 8, 2009

Due to a recently discovered bug in TuneUp 1.5.9 for Mac, you may be required to re-enter your login and activation information every time you open TuneUp. This is a known bug that is being addressed with the next version of TuneUp. To avoid having to log in manually on every launch of TuneUp, please [...]

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HAPPY BIRTHDAY TO US!

By Tiffany | Published: July 15, 2009

TuneUp is officially one year old! Isn’t that exciting? Thanks to everyone who has been around since the beginning, and the new TuneUpians who just found us out! We wouldn’t have made it this far without all of your support, encouragement, and feedback in general. Exactly one year from today (July 15th) TuneUp launched for [...]

Posted in At TuneUp HQ | Also tagged , , , , , , | Leave a comment