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Top Mac issues
(updated 6/2)
Top PC issues
(updated 5/11)
Send an Email to TuneUp Support.
NOTE: Support hours are M-F, 10am-6pm PST and sporadically on weekends.
We speak English and Spanish and can use online translations for French, Italian and German.
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This is the same email used in TuneUp: Yes
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Subject
General
Installation
Registration
Login
Purchase
Activation
Cleaning
Cover Art
Now Playing
Concerts
Mac
Other
Computer Configuration
Operating System:
--
Windows Vista
Windows XP
Windows Other
OS X Leopard
OS X Tiger
Mac Other
Collection Size:
--
1 - 1000 Songs
1001 - 3000 Songs
3000+ Songs
iTunes Version:
--
8.X
7.X
6.X
Below 6
Hard Drive Configuration:
--
All Songs on Main Hard Drive
Songs Spread on Multiple Hard Drives
Songs on Network Storage
Songs on USB Hard Drive
Other
Do Not Know
Processor:
--
< Pentium 4 2GHz
> Pentium 4 or Centrino 2GHz
Core Duo or Core2 Duo
Power PC
Other
Do Not Know
Random Question
If you have 25 dirty music files and TuneUp cleans 10, how many are still dirty?
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