Important noticex
Starting with iTunes 12.2, third party applications require permission in order to access iTunes music collections.

In order to enable TuneUp integration with iTunes, go to iTunes > Preferences > Advanced and select Share iTunes library XML with other applications.

Close and restart iTunes in order for this setting to take effect.

Note: TuneUp won't be able to complete iTunes synchronisation until you enable iTunes integration.



Notice of Dispute

We are committed to providing a forum for resolving disputes with users and customers in a fair and efficient manner. If you have a dispute with us or any of our software, products, platforms, websites, privacy policies, etc. – anything at all - we invite you to contact us. If after seeking help from customer support, your dispute has not been resolved to your satisfaction, please complete and send this form to our legal department. Please complete this form in its entirety (printing legibly). Retain a copy for your records and send the completed form by certified mail to: emailed to We must acknowledge receipt of the email. You agree that we may amend the Terms and this Notice at any time to add a requirement that you must also mail a hard copy to us by certified mail at an address that will be provided. If the dispute is not resolved to your satisfaction within 30 days after this notice is delivered to us, you may begin arbitration by submitting a Demand for Arbitration to the American Arbitration Association, which can be found at

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NameYour user name, if any
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Telephone number email address

Mailing Address:

Please briefly describe the nature of your dispute and attach any supporting documents you wish to provide. If necessary, please use the reverse side or additional paper. Please briefly describe the relief you would like from us.
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